My pet hate.
"That bank" is annoying me. They sent me a letter of fees on their internet banking service. Grumble. Because of a previous fee increase, the bulk of my money is with a another bank which is just online but has no fees and decent interest. It seems odd that that a bank can't offer one of two accounts:
* no fee, decent interest, but online only, no holes in the wall, etc; or
* no fee, low interest, transfer money around a bit (i.e.: rent, paying off credit card), hole in the wall to get out cash occasionally.
In either case, the bank can make money by lending money at a higher interest rate then what is paid out for savings accounts.
Ohh, I suppose high profits get in the way of no fees.
I feel your pain. Am in exactly the same situation. I have a friend who reckons Suncorp gets around the problem for her...but i'm sceptical.